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Privacy Policy

Last updated: 27 March 2026

This Privacy Policy describes how Viscalo ("we", "us" or "our") collects, uses and shares information about you when you use the Viscalo mobile application and website (collectively, the "Service").

1. Information we collect

We collect information you provide directly to us, including:

  • Account information such as your name, email address and password when you register
  • Profile information including your age, height, weight, sex and fitness goals
  • Food and nutrition data you log within the app
  • Photos you submit for AI meal analysis
  • Water intake and activity data you record

We also collect certain information automatically when you use the Service, including device information, usage data and log data.

2. How we use your information

We use the information we collect to:

  • Provide, maintain and improve the Service
  • Calculate personalised calorie and macro targets
  • Generate AI-powered meal suggestions using the Anthropic Claude API
  • Analyse food photos to determine nutritional content
  • Sync your data across the app and web dashboard
  • Send you account-related communications
  • Monitor and analyse usage patterns to improve the Service

3. AI processing

Viscalo uses the Anthropic Claude API to provide AI meal suggestions and food photo analysis. When you use these features, relevant data (such as your remaining macros or a food photo) is sent to Anthropic's servers for processing. Anthropic's use of this data is governed by their privacy policy. We do not send personally identifiable information to Anthropic beyond what is necessary to provide the feature.

4. Data storage

Your data is stored using Google Firebase, which provides authentication and cloud database services. Data is stored on Google's servers in accordance with Google's security standards. Nutrition logs and profile data are stored in Firebase Firestore. Some data may also be stored locally on your device using AsyncStorage.

5. Sharing of information

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating the Service (Google Firebase, Anthropic, RevenueCat)
  • Law enforcement or other parties when required by law
  • Other parties with your consent

6. Subscription and payments

Subscription purchases are processed through Google Play Billing and managed through RevenueCat. We do not store payment card information. RevenueCat receives your Google Play purchase data to verify subscription status. RevenueCat's privacy policy governs their use of this data.

7. Data retention

We retain your data for as long as your account is active or as needed to provide the Service. Nutrition log entries are automatically pruned after 30 days within the app. You may delete your account and all associated data at any time at viscalo.com/delete-account.

8. Your rights

Depending on your location, you may have the right to access, correct or delete your personal information. To exercise these rights, please contact us at the address below.

9. Children

The Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the date above.

11. Contact

If you have questions about this Privacy Policy, please contact us at support@viscalo.com.

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